Specialist Care

Our Mission

At Flourish Healthcare and Support, we are dedicated to enhancing the quality of life for autistic people and those with learning disabilities or complex needs. We aim to provide exceptional person-centred support that promotes independence, education, employment, mental health well-being, and social integration, to ensure the people we support lead the life they choose.

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By embracing diversity, fostering inclusivity, maintaining dignity, and showing respect we develop and nurture a culture where everyone feels valued.

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Our Expertise

We have extensive experience in supporting individuals with learning disabilities who live with a range of complex conditions, including autism and complex behavioural needs. Ensuring a straightforward and clear process for arranging support is crucial to us.

 

Our Approach

We pride ourselves on offering high quality, safe, responsive, effective, and well-led care. Our holistic, person-centred model ensures an improving quality of life for those we support through Positive Behaviour Support (PBS).

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Positive Behaviour Support (PBS)

PBS is a comprehensive, evidence-based, and human rights-based approach. It starts with understanding each individual's strengths, needs, and wishes, providing a personalised and enduring system of support to enhance quality of life. Our primary goal is to promote the highest quality of life by understanding and addressing behaviours of concern to enable people to flourish.

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Key Principles of PBS

• Human Rights: Embraces dignity, respect, and neurodivergence.

• Empowerment: Provides support that is the least restrictive and person-centred.

• Collaboration: Involves doing with, not doing to, and power with, not power over.

• Holistic Approach: Integrates a whole organizational and multidisciplinary framework.

 

Tailored Support

Our support is tailored to each individual by our Registered Manager and Head of Positive Behaviour Support. They conduct home visits to discuss needs and wishes, developing a person-centred PBS plan in collaboration with local multi-disciplinary teams. These plans contain tailored strategies to address behaviours of concern and ensure access to elements that enhance quality of life.

 

Primary Prevention in PBS

Primary prevention includes five key strategies:

1. Changing the environment to meet individual needs.

2. Modifying triggers that lead to behaviours of concern.

3. Adjusting reinforcements that maintain behaviours of concern.

4. Supporting participation and adjustment.

5. Teaching skills to increase independence and coping abilities.

 

Co-Production

Co-production is essential for change. We actively involve the people we support, their families, and multi-disciplinary teams in designing, planning, and delivering their support. This collaborative approach ensures consistency and person-centred care.

 

NHS England’s Transforming Care Programme

We fully support the NHS England’s Transforming Care Programme, aiming to:

1. Improve the quality of care for people with learning disabilities and autism.

2. Enhance their quality of life.

3. Increase community capacity to reduce unnecessary hospital admissions and lengthy stays.

 

Assessment and Transitional Support

We conduct full ecological and quality of life assessments before developing support strategies. Each individual has a personalised PBS plan focused on long-term improvement, addressing the root causes of behaviours of concern. Matching the most suitable support workers ensures a positive transition to Flourish, facilitated by our Registered Manager.

 

BILD Capable Environments

We adopt the BILD approach to creating capable environments, ensuring:

• Meaningful interactions.

• Rich communication.

• Participation in activities.

• Skilled support to enhance independence and dignity.

 

Outcome Measurement and Continuous Improvement

Our data-driven approach monitors progress and makes informed adjustments to care plans. Regular feedback from those we support, their families, and our teams ensures continuous improvement and effective support.

 

Specialist Team

Our dedicated team receives specialised training and ongoing supervision to deliver compassionate, person-centred care. We adhere to the PBS Academy’s standards and use evidence-based tools to ensure high-quality support.

 

Technology Integration

We have adopted a technology-first approach, using digital care plans and management tools like Nourish and QCS to ensure tasks are timely and accurately recorded, leading to better outcomes.

 

Cultural Sensitivity

We promote an inclusive, respectful environment by talking to those we support, their friends, and families to meet their cultural preferences.

 

Compliance and Quality Assurance

We adhere to regulatory standards and best practices in health and social care. Our commitment to quality is demonstrated through robust governance, ongoing staff training, and comprehensive care planning. We review restrictive practices to uphold human rights.

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